Senior Desktop Support Technician

Job Summary: We are seeking a highly skilled and experienced Senior Desktop Support Technician to join our IT team on a project-based, full-time employment contract for three years. In this role, you will handle complex technical issues, mentor junior technicians, and play a key role in developing and implementing IT policies and procedures. This position involves collaborating on larger projects, managing system upgrades, and ensuring exceptional service quality and customer satisfaction. Key …